Accountability & Transparency

At Family Guidance and Outreach, we are committed to upholding the highest standards of ethics, transparency, and inclusion. As a nonprofit dedicated to supporting children and families, we believe that accountability and equity are foundational to our mission.

These documents reflect our dedication to responsible governance, ethical practices, and fostering an inclusive environment for all. For inquiries or more information, please contact us at abby@lubbockfamily.org.

Accessibility Statement:

At Family Guidance & Outreach, we are committed to ensuring that our website is accessible to all individuals, including those with disabilities. We strive to provide a user-friendly experience for everyone, and we are continuously working to improve the accessibility of our website to meet or exceed the standards set by the Web Content Accessibility Guidelines (WCAG).

Terms & Conditions:
The content provided by Family Guidance & Outreach, including our parenting classes, workshops, resources, and materials, is for educational and informational purposes only. Our programs are intended to support families and communities, but should not be considered a substitute for professional legal, medical, or therapeutic advice. If you have specific concerns or issues, please consult directly with a licensed professional in the relevant field. Family Guidance & Outreach is not responsible for any actions taken based on information presented in our programs or on our websit

Acceptance of Terms:
By accessing or using the Family Guidance & Outreach website and its resources, you agree to be bound by these Terms and Conditions.

Use of Content:
All information, materials, and resources provided by Family Guidance & Outreach are intended for educational and informational purposes only. Content may not be reproduced, redistributed, or used commercially without prior written permission.

User Responsibility:
You agree to use our website and resources lawfully and respectfully. You acknowledge that Family Guidance & Outreach is not responsible for any decisions or actions taken based on information provided through our site or programs.

Disclaimer of Liability:
Family Guidance & Outreach provides programs and information as a community resource. We are not responsible or liable for any loss, injury, or damage arising from reliance on information or participation in our programs. Always seek professional guidance from qualified individuals when necessary.

External Links:
Our website may contain links to external websites. Family Guidance & Outreach is not responsible for the content, accuracy, or privacy practices of these external sites.

Changes to Terms:
Family Guidance & Outreach reserves the right to update or change these Terms and Conditions at any time. Any updates will be posted on this page.

Family Guidance & Outreach respects your privacy and is committed to protecting your personal information. This policy outlines how we collect, use, and safeguard the data you provide through our website and services.

Information We Collect
We may collect personal information such as names, contact details, email addresses, and other relevant details when voluntarily submitted through forms, program registrations, or inquiries.

How We Use Information
Your information helps us respond to requests, provide program updates, deliver services, and improve user experience. We never sell, rent, or share your personal information with third parties for marketing purposes.

Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.

External Websites
Our website may include links to external sites. Family Guidance & Outreach is not responsible for the privacy practices or content of these websites.

Cookies
We may use cookies to enhance your experience on our website. You can set your browser to refuse cookies or notify you when cookies are being sent.

Children's Privacy
We do not intentionally collect personal information from children under 13 without parental consent. If we become aware we've collected information from a child without proper consent, we will promptly remove it.

Changes to Our Privacy Policy
We may update our Privacy Policy occasionally. Any changes will be posted here with an updated revision date.

Revised April 2025